FAQ

Frequently asked questions about DCP.

General

What is DCP?

DCP (Distributed Cloud Platform) is a unified platform for managing distributed cloud infrastructure, including Kubernetes clusters (DKS) and virtual machines (DC2).

What regions are available?

DCP is available in multiple regions worldwide. Check the Service Tiers page for current availability.

How do I get started?

See our Quickstart Guide to get up and running in minutes.

DKS

How many clusters can I create?

The number of clusters depends on your service tier. See Limits & Quotas for details.

Can I use my own Kubernetes version?

Yes, DKS supports multiple Kubernetes versions. Select your preferred version when creating a cluster.

How do I access my cluster?

See Connect to Your Cluster for instructions on accessing your cluster via kubectl.

DC2

What operating systems are supported?

DC2 supports various Linux distributions including Ubuntu, Debian, CentOS, and custom images.

Can I resize a VM?

Yes, you can resize VMs. Some resizes may require a restart. See Create a VM for details.

How do I backup my VM?

Use snapshots to backup your VMs. See Storage for snapshot management.

Billing

How am I billed?

DCP uses usage-based billing. You're charged for:

• Compute resources (CPU, memory)
• Storage
• Network egress
• Additional services

Can I get a refund?

Refund policies vary by service tier. Contact support for assistance.

How do I update my payment method?

See Billing for instructions on managing payment methods.

API & CLI

Where do I get API keys?

Create API keys in your Account Settings.

Is there rate limiting?

Yes, API requests are rate-limited. See Limits & Quotas for details.

What SDKs are available?

Official SDKs are available for Python, JavaScript, and Go. See API Reference for details.

Support

How do I get help?

• Check our Support page
• Review documentation
• Contact support via email or chat

What's the SLA?

SLA varies by service tier. See Service Tiers for details.