Nexqloud
Account

Billing

Manage billing and payment information

Billing

Manage your account billing, payment methods, and invoices.

Payment Methods

Adding a Payment Method

  1. Navigate to Account Settings
  2. Go to "Billing" section
  3. Click "Add Payment Method"
  4. Enter payment details
  5. Save

Updating Payment Method

  1. Go to Billing settings
  2. Select payment method
  3. Click "Edit"
  4. Update information
  5. Save changes

Invoices

Viewing Invoices

Access your invoices:

  1. Navigate to Billing section
  2. Click "Invoices"
  3. View invoice history
  4. Download PDF invoices

Invoice Details

Each invoice includes:

  • Billing period
  • Resource usage breakdown
  • Charges by service
  • Payment status

Billing Cycles

  • Monthly: Charges applied monthly
  • Usage-Based: Pay-as-you-go pricing
  • Reserved: Prepaid plans available

Cost Management

Budget Alerts

Set up budget alerts:

  1. Go to Billing settings
  2. Configure budget limits
  3. Set alert thresholds
  4. Receive notifications

Cost Analysis

View detailed cost breakdowns:

  • By service (DKS, DC2)
  • By region
  • By resource type
  • Over time

Payment Issues

If you encounter payment issues:

  • Verify payment method is valid
  • Check account balance
  • Review recent transactions
  • Contact support if needed
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